Frequently Asked Questions

Here you can find some of the most frequently asked questions customers have about international calling cards.

Get Answers to Frequently Asked Questions About Our Calling Cards


Can I use your calling cards from my wireless phone to make long distance calls?
Yes.  Our calling cards work with wireless phones.  All you have to do is dial the toll free access numbers provided to you from your wireless phone and follow the voice instructions.

What is a refillable phone card?
A refillable phone card allows you to use the same PIN and phone card numerous times, so you don't have to keep purchasing new phone cards.  Refillable long distance phone cards also have no expiration date;  you can use them as long as you have minutes remaining on the card, and keep refilling it when you use all your minutes.  You can refill your phone card anytime through our website.  All long distance phone cards which are refillable will say so on our website.

What is PIN free access?
PIN free access is a convenient feature and is only available with refillable phone cards.  With PIN free access setup, every time you call from a validated phone which you registered through your online account, the phone number is recognized by our system after you dial the access number.  You won't have to enter a PIN access number to make long distance calls.  It adds to the convenience of using our long distance phone cards.

How do I setup PIN free access with my phone card?
After you purchase minutes for a refillable phone card login to your account and find the section where you can setup this feature.  PIN free access is currently only available from the USA or Canada.

What is a virtual calling card?
All long distance calling cards you purchase online through our website our virtual calling cards.  With virtual calling cards you don't physically receive a plastic or paper card.  Virtual calling cards are more convenient because as soon as you purchase a calling card on our website you can use it instantly;  unlike regular calling cards where you have to wait until you receive your physical card through the mail, which could take days or even weeks.  With virtual calling cards your purchase minutes online for the specific calling card you would like and at the same time create an online account to access, use, and get information on the virtual calling card you purchased.

 

 








 

 

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